Savage Gears Return and Exchange Policy

At Savage Gears, we strive to provide high-quality fitness apparel that you will love. However, if you are not fully satisfied with your purchase, we are here to help with returns and exchanges. Please review our policy below.

Return Policy

1. Eligibility for Returns:

A.     Items must be returned within 5 days of the delivery date.

B.     Items must be in new, unused, and unworn condition, with all tags attached and in the original packaging.

C.     We do not accept returns for discounted or clearance items, unless they are defective.

2. Return Process:

A.     To initiate a return, please contact our customer service team at connectwithus@savagegears.in with your order number and reason for the return.

B.     Upon approval, we will provide you with a return shipping label. The cost of return shipping will be deducted from your refund unless the return is due to a defective or incorrect item.

C.     Refunds will be processed within 7-10 business days after we receive and inspect the returned item(s).

3. Refunds:

A.     Refunds will be issued to the original payment method used during purchase.

B.     Shipping fees are non-refundable.

Exchange Policy

1. Eligibility for Exchanges:

A.     Items must be exchanged within 5 days of the delivery date.

B.     Items must be in new, unused, and unworn condition, with all tags attached and in the original packaging.

2. Exchange Process:

A.     Contact our customer service team at connectwithus@savagegears.in with your order number and details of the item you wish to exchange, along with the replacement size or color.

B.     If the requested replacement is unavailable, we will offer you a refund or store credit.

C.     Exchanges will be processed and shipped out within 5-7 business days after we receive the original item(s).

D.     Pack items in their original packaging along with the original bill.

5. We Will Issue Your Exchange Once The Items Are Received In Our Warehouse And They Meet The Returns Policy Guidelines.

3. Shipping for Exchanges:

A.     We'll handle the shipping expenses for sending you replacements. However, you are responsible for the shipping costs associated with returning the items you wish to send back.

B.     For additional exchanges on the same order, return shipping fees may apply.

Damaged or Defective Items

Our standard procedure includes a quality control check before dispatching goods to customers. Should the shipped product be damaged, the responsibility for the return shipment will be ours.

The customer should decline the package if the package is found to be opened or torn at the time of delivery.

If you receive a damaged or defective item, please contact us immediately at connectwithus@savagegears.inwith your order number and photos of the damaged product. We will arrange for a replacement or refund at no extra cost.

We thank you for choosing Savage Gears and appreciate your understanding of our policies. For any further inquiries, feel free to reach out to our customer service team.

Note: Savage Gears reserves the right to update this policy at any time.